Terms of Service
Effective 13 June 2026 · Connact Inc.
These terms govern your use of seges.ai and any paid consulting, data or API service we provide under the Seges practice. They are written to be fair and in plain language. Nothing in them removes a right your local consumer-protection or data-protection law gives you.
- Using the website is free. Paid services begin only after you accept these terms and our Privacy Policy and place a clear, paid order.
- We don't hide one-sided clauses: no clause here excludes our liability for things the law won't let us exclude, lets us change the deal unilaterally, or strips your statutory rights.
- For digital services that start immediately, we tell you, and ask you to confirm, that you waive the cooling-off period — your choice.
- Subscriptions, if any, renew only with your clear consent and can be cancelled the same easy way you signed up.
Who you are contracting with
Your contract is with Connact Inc., established in Taiwan (Republic of China), operating the Seges practice. Our contact and complaint channel is seges.ai/contact.
Using the website
You may read and use seges.ai for lawful purposes. You may not misuse it, attempt to break its security, scrape it at scale, or use it to infringe others' rights. The content and design of the site belong to Connact or our licensors.
Agreeing to paid services
Before any paid Seges service begins, we show you the service, the full price including taxes and fees, the billing cycle, any renewal terms, and the cancellation and refund policy. You agree by ticking an explicit “I agree to the Terms of Service and Privacy Policy” box and confirming a clear, paid order — we record the version you accepted and the time. Continuing to browse the site is not, by itself, acceptance of these terms for a paid service.
Your statutory rights come first
Nothing in these terms waives or limits any right you have under the data-protection or consumer-protection law of your country. Where a clause would conflict with such a right, your right prevails and the clause does not apply to you.
Cooling-off and immediate performance
Where your law gives a cooling-off period for online services (for example 7 or 14 days), it applies. If you ask us to begin a digital service immediately, we will ask you to confirm that you want it to start now and that you understand you give up the cooling-off right once performance begins. We will not start before you confirm.
Subscriptions and renewals
If a service renews automatically, we obtain your clear consent to the recurring charge, state the price, renewal date and how to cancel, and let you cancel as easily and in the same medium as you signed up. We keep a record of your renewal consent.
No dark patterns
We do not use pre-ticked boxes, hidden “reject” options, false urgency, or any design intended to push you into a choice. Every consent is a genuine, equally-weighted choice.
Business data in consulting and API services
If you engage us for consulting or use our data/API product, you grant Connact a licence to use the business data and usage information you submit — and de-identified data derived from it — to deliver the service, benchmark, and improve and train our models. This licence covers business information, not the special-category personal data we do not collect, and is separate from the personal-data consents in our Privacy Policy.
Service quality, liability and indemnities
We provide our services with reasonable skill and care. To the extent the law allows, our liability is limited and we exclude indirect or consequential loss — but we never exclude liability for death or personal injury caused by our negligence, for fraud, or for anything the law does not permit us to exclude. Our deliverables are professional work product, not a guarantee of any business outcome.
Information, not investment advice
Our intelligence, satellite analytics and consulting outputs are information and professional analysis. They are not investment, financial or trading advice and not a personal recommendation. See our Disclaimer.
Suspension, termination and changes
Either of us may end an engagement as set out in the relevant order or statement of work. We may suspend access for serious breach or security reasons. If we change these terms, paid services keep the terms you accepted until your next renewal or new order.
Governing law and disputes
These terms are governed by the laws of Taiwan (Republic of China), with the Taipei District Court as the court of first instance, except where your local consumer law gives you the right to your own courts — in which case that right is preserved. We would rather resolve any concern directly: contact us first at seges.ai/contact.
European Union / EEA & United Kingdom
Paid orders use a clearly-labelled “order with an obligation to pay” button. You have a 14-day right of withdrawal for online services unless you ask us to begin immediately and acknowledge the loss of that right. Unfair terms are void under the Unfair Contract Terms Directive / UK Consumer Rights Act; nothing here relies on one.
United States
Where we offer auto-renewing subscriptions, we comply with automatic-renewal laws: clear disclosure, affirmative consent, and easy click-to-cancel. Any arbitration or governing-law clause in a specific order is conspicuous and does not waive non-waivable consumer rights.
Taiwan, Singapore & Thailand
For standard-form paid services we honour any mandatory review period and consumer-protection terms, and we register or disclose as those regimes require.
Indonesia, Vietnam, Malaysia, Philippines, Nigeria & Kenya
We provide local-language terms where required and remove any clause that local law treats as automatically void (such as clauses excluding our liability, allowing unilateral change, or reserving “final interpretation”). We name a grievance/complaints contact where the law requires one.
A question about these terms, billing or a complaint? Reach us at seges.ai/contact.